OMC Club Terms & Conditions

OMC CLUB – MEMBERSHIP TERMS & CONDITIONS

These Terms & Conditions apply to OMC Club memberships provided by One More Cast (“OMC”, “we”, “us”).

By joining OMC Club, you agree to these Terms & Conditions.

OMC Club is a paid monthly membership available to eligible customers in the United Kingdom and European Union.

1. MEMBERSHIP PRICE AND PAYMENT

OMC Club costs:

  • £9.99 per month for UK members

  • €14.99 per month for EU members

Membership begins when your first payment is successfully taken.

Your membership fee will then be charged monthly using the payment method associated with your subscription.

By joining OMC Club, you agree to a minimum initial commitment of three scheduled monthly membership payments.

You may request cancellation during this initial period, but unless you are exercising an applicable statutory cancellation or withdrawal right, your membership will not end until the minimum three-payment commitment has been satisfied.

After the first three scheduled payments have been completed, your membership automatically continues on a rolling monthly basis until cancelled.

There are no partial-month refunds simply because a member chooses not to use some or all of their OMC Club benefits.

Nothing in these Terms affects any statutory consumer rights which apply to you.

2. CANCELLING YOUR MEMBERSHIP

Once the initial three-payment commitment has been completed, you may cancel your OMC Club membership at any time.

Cancellation stops your next scheduled renewal payment.

Cancellation does not retrospectively cancel or refund a membership period which has already been paid for.

If you cancel after qualifying for a quarterly Mystery Box, you will still receive the Mystery Box for which you have already qualified.

Your contractual cancellation rights under OMC Club are separate from any statutory cooling-off, cancellation or withdrawal rights which may apply to you.

Where statutory rights apply, they take priority over any conflicting provision within these Terms.

3. QUARTERLY MYSTERY BOX

Active OMC Club members receive a Mystery Box four times per year.

Mystery Boxes are scheduled for dispatch during the first week of:

  • March

  • June

  • September

  • December

Each Mystery Box will contain OMC products with a combined recommended retail price of at least £40, or the equivalent OMC retail value for EU members.

The stated value is based on OMC's genuine recommended retail price for the products included at the time the Mystery Box is prepared.

Mystery Box contents are selected entirely by OMC and may vary between members and between quarterly boxes.

Members cannot choose the contents of a Mystery Box.

To qualify for a quarterly Mystery Box, your OMC Club membership must be active and your account must be in good standing at 11:59pm UK time on the final calendar day of the month immediately before the relevant Mystery Box month.

For clarity:

  • March Mystery Box: active at 11:59pm on 28/29 February

  • June Mystery Box: active at 11:59pm on 31 May

  • September Mystery Box: active at 11:59pm on 31 August

  • December Mystery Box: active at 11:59pm on 30 November

A new member who joins before the relevant qualification cut-off will qualify for the upcoming Mystery Box, provided their first payment has been successfully taken and they have entered into the minimum three-payment membership commitment.

If you qualify for a Mystery Box and subsequently cancel your membership, you will still receive the Mystery Box for which you have qualified.

Mystery Box contents are not eligible for OMC's discretionary returns or exchanges simply because:

  • you do not want a particular item;

  • you do not like a particular item;

  • you already own the item;

  • you would prefer a different product, colour or style; or

  • the product is not personally useful to you.

This does not affect your statutory consumer rights.

Where an item supplied in a Mystery Box is faulty, damaged or not as described, please contact OMC.

Where replacement is appropriate, we will normally replace the item with the same product or, where this is unavailable, the closest suitable alternative.

Your statutory rights remain unaffected.

4. FREE DELIVERY EVERY MONTH

Active OMC Club members receive one free standard delivery per calendar month on an OMC website order of any value.

This benefit includes orders containing oversized products such as rods.

Only standard delivery is included unless OMC specifically states otherwise.

Premium, timed or expedited delivery services may carry an additional charge.

The free delivery benefit:

  • may be used once per calendar month;

  • cannot be carried forward into a future month;

  • cannot be accumulated;

  • cannot be transferred to another person;

  • cannot be exchanged for cash; and

  • cannot be retrospectively applied to an order which has already been placed.

5. BIRTHDAY REWARD

Active OMC Club members are entitled to a single-use 10% Birthday Reward once per 12-month period.

A valid date of birth must be provided when joining OMC Club.

The Birthday Reward is valid for 7 days from the date it is issued.

For members who have agreed to receive OMC Club marketing emails, the Birthday Reward code will normally be sent by email on or around the member's registered birthday.

Because an email containing a promotional discount is considered promotional communication, members who have chosen not to receive marketing emails, or who have subsequently unsubscribed from marketing, may not automatically receive their Birthday Reward by email.

Choosing not to receive marketing emails does not remove your entitlement to the Birthday Reward.

If you have opted out of marketing emails, you may contact info@onemorecast.co.uk to request your Birthday Reward.

OMC may verify your identity, date of birth and active membership status before issuing the code.

The Birthday Reward:

  • may be used once per member in each 12-month period;

  • is valid for 7 days from issue;

  • is single use;

  • is personal to the member;

  • is non-transferable;

  • cannot normally be combined with another promotional or discount code unless stated otherwise; and

  • may exclude gift cards, membership payments or specifically excluded products where clearly stated.

The date of birth registered to an OMC Club account must be genuine and accurate.

OMC may restrict changes to a registered date of birth in order to prevent misuse of the Birthday Reward.

6. DATE OF BIRTH AND AGE ELIGIBILITY

OMC Club is available only to individuals aged 18 or over.

Members must provide their true and accurate date of birth when joining OMC Club.

OMC uses this information to:

  • confirm eligibility for OMC Club;

  • administer the Birthday Reward; and

  • help prevent misuse of OMC Club membership or member benefits.

A person under the age of 18 is not eligible to become an OMC Club member.

Where OMC reasonably believes that a member is under 18, has entered a false date of birth or has otherwise provided inaccurate information regarding their eligibility, OMC may request further information and may suspend or cancel the membership.

Personal information collected in connection with OMC Club will be handled in accordance with OMC's Privacy Policy and applicable data protection law.

7. EXCLUSIVE MEMBER EMAILS AND MARKETING PREFERENCES

When joining OMC Club, members will be asked whether they wish to receive exclusive OMC Club member marketing emails, including member-only offers, product launches, promotions, VIP content and other Club communications of a promotional nature.

Choosing to receive marketing emails is optional and is not a condition of OMC Club membership.

Members who choose not to receive marketing emails will still receive essential administrative and service communications reasonably necessary to manage their OMC Club membership.

These may include communications relating to:

  • membership payments;

  • failed or overdue payments;

  • Mystery Box qualification or dispatch;

  • delivery or address issues;

  • membership cancellation;

  • material changes to OMC Club;

  • changes to membership pricing;

  • changes to these Terms & Conditions; and

  • other important information required to administer the membership.

Members who have agreed to receive OMC Club marketing emails may change their mind at any time.

Marketing preferences may be changed by:

  • using the unsubscribe facility contained within OMC marketing emails; or

  • contacting info@onemorecast.co.uk and asking us to update your preferences.

Withdrawing consent to receive marketing emails does not cancel your OMC Club membership.

It also does not remove your entitlement to other OMC Club benefits.

Where a particular benefit would ordinarily be delivered by promotional email, such as the Birthday Reward, an alternative method of claiming that benefit will be available as explained within these Terms.

Members who have previously opted out and later wish to begin receiving OMC Club marketing emails again may contact info@onemorecast.co.uk or use any other marketing-preference facility made available by OMC.

8. VIP EXCLUSIVE E-SHOTS

Members who have chosen to receive OMC Club marketing communications may receive up to one subscriber-exclusive VIP E-Shot per month.

These emails may contain:

  • Club-exclusive offers;

  • product launches;

  • early-access opportunities;

  • member promotions;

  • OMC news; and

  • exclusive content.

OMC does not guarantee that a VIP E-Shot will be sent every calendar month.

Members may unsubscribe from marketing communications at any time as explained in Section 7.

Unsubscribing does not cancel OMC Club membership.

9. EARLY ACCESS

OMC Club members may receive early access to selected new products, launches and pre-orders before they are made available more widely.

Early access does not guarantee product availability.

Products may sell out during an early-access period.

OMC may apply reasonable quantity limits or other conditions to specific launches or products.

Not every OMC product launch will necessarily include an OMC Club early-access period.

10. OMC CLUB EXCLUSIVES

From time to time, OMC may produce products, clothing, colours, designs, merchandise or other items exclusively for OMC Club members.

These may include, for example:

  • Club-only T-shirts;

  • hats or beanies;

  • exclusive colours;

  • limited-edition products;

  • special product variations; or

  • other subscriber-only items.

Club-exclusive products may be:

  • made available for members to purchase;

  • included within a Mystery Box;

  • included within a special Club promotion; or

  • offered in another way determined by OMC.

Exclusive products are an additional OMC Club benefit and are not guaranteed at any particular frequency.

11. AUTOMATIC COMPETITION ENTRY

Active OMC Club members may receive one automatic OMC Club entry into qualifying OMC competitions or prize draws, even where a qualifying purchase would normally be required to receive an entry.

For example, where OMC runs a promotion in which customers receive an entry after spending a specified amount, an active OMC Club member may receive one automatic Club entry without making that qualifying purchase.

Each competition or prize draw will have its own:

  • eligibility requirements;

  • opening and closing dates;

  • prize conditions;

  • entry rules; and

  • specific terms and conditions.

Those specific promotion terms will apply alongside these OMC Club Terms.

Where there is a conflict, the specific competition or prize-draw terms will take priority for that promotion.

Automatic OMC Club entry does not guarantee a prize.

Unless the individual promotion expressly states otherwise, OMC Club membership provides one automatic Club entry and does not provide unlimited or repeated entries.

Members may still be able to earn additional entries through the normal promotional mechanics where the individual competition terms allow this.

12. INTRODUCTORY AND SPECIAL OFFERS

OMC may occasionally offer:

  • introductory membership prices;

  • joining gifts;

  • discounted first months;

  • free products;

  • additional Mystery Box items; or

  • other promotional incentives.

Any additional conditions will be clearly stated as part of the relevant promotion.

Unless expressly stated otherwise, joining through an introductory promotion does not remove the minimum three-payment commitment.

Where a promotional membership price applies to one or more of those payments, that payment will still count towards the three-payment minimum.

Promotional joining gifts or introductory incentives are not permanent OMC Club benefits unless OMC specifically states otherwise.

OMC may restrict introductory offers to new members only and may prevent repeated use by customers who cancel and rejoin for the purpose of repeatedly obtaining joining incentives.

13. FAILED PAYMENTS

OMC Club benefits depend upon membership payments being successfully collected.

If a membership payment fails or becomes overdue, OMC may temporarily suspend Club benefits until the payment issue has been resolved.

A member whose payment is overdue at a Mystery Box qualification cut-off may not qualify for that Mystery Box.

Where a member has already qualified for a Mystery Box but a subsequent membership payment becomes due and fails before dispatch, OMC may hold dispatch until the payment issue has been resolved.

Persistent failed payments may result in membership cancellation.

OMC may make reasonable attempts to collect an overdue scheduled membership payment where permitted by the subscription payment arrangement.

14. DELIVERY ADDRESS

OMC Club is currently available only to customers with a valid delivery address in:

  • the United Kingdom; or

  • an EU Member State.

The Channel Islands and Isle of Man are currently excluded.

Members are responsible for ensuring that the delivery address held on their account is complete and accurate.

Mystery Boxes will be sent to the delivery address held on the member's account when the relevant Mystery Box is processed.

Members should ensure their address is correct before each Mystery Box qualification date.

Where OMC has correctly dispatched a Mystery Box to the address supplied by the member and the parcel is returned because that address was incorrect, incomplete or no longer current, OMC may charge the reasonable cost of redelivery.

15. MEMBER ELIGIBILITY AND ACCOUNT USE

OMC Club membership is personal to the member and is non-transferable.

OMC may limit membership to one membership per individual or customer account.

Club benefits must not be resold, transferred or deliberately exploited for commercial purposes unless OMC expressly permits this.

OMC reserves the right to suspend or cancel a membership where there is reasonable evidence of:

  • fraud;

  • payment fraud;

  • abuse of OMC Club benefits;

  • deliberate creation of duplicate memberships;

  • repeated attempts to obtain introductory offers;

  • false eligibility information;

  • deliberately false date-of-birth information; or

  • other serious misuse of OMC Club.

OMC will act reasonably when exercising this right.

This does not affect any statutory consumer rights or benefits already properly due to a member.

16. CHANGES TO MEMBERSHIP PRICE

OMC may change the monthly membership price from time to time.

Where we increase the membership price, we will give members at least 30 days' advance notice before the new price takes effect.

The notice will explain:

  • the new monthly membership price; and

  • the date from which it will apply.

If you do not wish to continue at the new price, you may cancel your membership before the new price takes effect, subject to any outstanding initial minimum-payment commitment.

A price increase will not retrospectively alter membership payments already made.

Where a price increase is announced while a member is still completing their initial three-payment minimum commitment, the increased price will not apply to any of those original three scheduled payments unless the member expressly agrees otherwise.

17. CHANGES TO OMC CLUB BENEFITS

OMC may make reasonable changes to OMC Club and its benefits from time to time.

This may include:

  • introducing new benefits;

  • improving existing benefits;

  • replacing a benefit with a comparable alternative; or

  • changing how a benefit is provided.

Where OMC makes a material change which significantly reduces a core paid membership benefit, we will provide reasonable advance notice.

We will not use this provision to remove material membership benefits without notice while continuing to charge members on materially the same basis.

18. STATUTORY CANCELLATION AND CONSUMER RIGHTS

OMC Club contractual cancellation rights are separate from any statutory rights you may have as a consumer.

UK and EU consumers purchasing online may have statutory cooling-off, cancellation or withdrawal rights.

Where such rights apply, they take priority over the OMC Club minimum membership commitment or any conflicting provision within these Terms.

Nothing in these Terms is intended to exclude, restrict or reduce any consumer right which cannot legally be excluded or restricted.

19. PERSONAL INFORMATION AND PRIVACY

OMC will process personal information provided in connection with OMC Club in accordance with applicable data protection law and OMC's Privacy Policy.

This may include information required to:

  • administer your membership;

  • process membership payments;

  • deliver Mystery Boxes;

  • verify membership eligibility;

  • provide Birthday Rewards;

  • administer Club benefits;

  • manage marketing preferences;

  • operate competitions and promotions; and

  • communicate important information relating to your membership.

Marketing communications will only be sent in accordance with your recorded marketing preference and applicable law.

20. GENERAL

OMC Club benefits have no cash value and cannot be exchanged for cash unless OMC expressly states otherwise.

Membership benefits cannot be sold or transferred to another person.

Where a particular promotion, competition, reward, early-access event, introductory offer or Club-exclusive product has separate terms, those specific terms will apply alongside these Membership Terms.

Where there is a conflict between these Terms and specific promotional terms, the specific promotional terms will apply to that particular promotion or benefit only.

These OMC Club Terms operate alongside OMC's:

  • standard website Terms & Conditions;

  • Privacy Policy;

  • delivery policy;

  • returns policy; and

  • any other applicable customer terms.

For questions about your OMC Club membership, marketing preferences or Birthday Reward, please contact:

info@onemorecast.co.uk